Support
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Manuals, warranty and RMA, and genuine spare parts for minica and for GWA drive systems already in use.
Spare parts for dealers
Motors, batteries, controllers and components for GWA drive systems, including bikes sold under former Accell Group brands.
Warranty & RMA
Registered service partners report defects and track repairs in the RMA system. End customers: please contact the shop where you bought your bike.
FAQ
Common questions
Yes. Parts are supplied through bike dealers. Ask your local dealer to order them through the GWA dealer parts portal.
Apply online with your company details. After our team approves the application you will receive an email and can log in to place orders.
The portal shows availability, not prices. After you submit an order, our team confirms stock and shipping and sends a proforma invoice for payment.